Refund and Returns Policy
Our first goal is customer satisfaction, So we have easy refund ad returns policy.
We only exchange if any product has manufacturing fault, broken or scratched, only at the time parcel receiving.
When you receive your parcel and get broken or faulty product, quickly take pictures of products and send us on WhatsApp 0322-7666868. with your order ID or invoice which will be in the flyer.
You have to inform us if cannot bring back right away. email at ïshabrandshop@gmail.com along with your invoice number and small description.
Original box and all accessories should be returned as well.
If the item is dispatched to you in different city then we will provide the Exchange and the shipping cost which our customer will bear to send us back.
Please consult us on WhatsApp 0322-7666868 for shipping back methods
If you receive a product that is not what we have described in our catalog (replica, specs and image) you are not bound to keep that product, we will return your money. Please inform us within 24 hours of receiveing the product.
WhatsApp at 0322-7666868 OR email us at firstname.lastname@example.org
If you are happy with us then we will be happy with you and our business will grow because there is nothing better for us than you.